TxDOT warns of new text message scam targeting Texas toll tag customers
A new text message scam is targeting Texas drivers, officials with the Texas Department of Transportation said.
Customers who use the TxTag toll tag system have reported receiving text messages about having a due or past due balance, officials said.
The SMS phishing scams, also known as smishing, have been occurring since April 2024 but have recently spiked, according to a TxDOT statement.
Department officials say they are working to get any fraudulent websites taken down.
TxTag will not send any text messages about payments or past due balances, and legitimate text messages regarding TxTag accounts will come from 22498, officials said.
If customers receive a message claiming to be from TxTag or another toll agency, they should not click on or open any links and contact TxTag Customer Service at 1-888-468-9824, officials said.
Anyone who thinks they’ve received a fraudulent text is urged to file a complaint with the FBI’s Internet Crimes Complaint Center at www.ic3.gov, according to the statement.
