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US closes probe into 2024 Delta Air Lines meltdown sparked by CrowdStrike outage

By Reuters Reuters
Delta Airlines passenger jets are pictured at LaGuardia Airport in the Queens borough of New York City, New York, U.S., June 1, 2022. REUTERS/Mike Segar
Delta Airlines passenger jets are pictured at LaGuardia Airport in the Queens borough of New York City, New York, U.S., June 1, 2022. REUTERS/Mike Segar MIKE SEGAR Reuters

The Trump administration said on Monday it had closed an investigation, without seeking any penalties, into a July 2024 meltdown at Delta Air Lines sparked by a global outage from CrowdStrike that disrupted the travel plans of 1.3 million customers.

The Biden administration opened a probe into the incident after other major carriers were able to resume normal operations much faster.

A U.S. Transportation Department spokesperson said the review showed that "Delta's passengers received prompt refunds, adequate baggage assistance, and appropriate assistance for passengers with disabilities."

(Reporting by David Shepardson; Editing by Mark Porter)

Copyright Reuters or USA Today Network via Reuters Connect.

This story was originally published June 15, 2026 at 5:30 PM.

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