Fort Worth

Unlike Starbucks, these Fort Worth coffee shops don’t require a purchase to stay in the store

Patrons enter the Sundance Square Starbucks Tuesday, Nov. 3, 2015.
Patrons enter the Sundance Square Starbucks Tuesday, Nov. 3, 2015. Star-Telegram

“Buy something or leave” is the new Starbucks policy in place as of Jan. 27.

The Seattle-based coffee chain previously allowed non-paying customers to use their restrooms since 2018. Now the new code of conduct states customers can only come into the store if they are going to buy something.

The new code of conduct will be enforced in all of Starbucks’ North American stores. Starbucks is the leading coffee chain in Texas, with 1,454 stores, according to ScrapeHero.

The code of conduct also forbids:

  • “Misuse or disruption” of Starbucks spaces
  • Discrimination or harrassment
  • Violence or abusive/threatening language
  • Consuming outside alcohol
  • Smoking, vaping or drug use
  • Panhandling

Store employees were alerted by the change via an email to store managers. Baristas had 40 hours of preparation and training before the new rule began, according to a report in the New York Times.

However, some Fort Worth coffeehouses do not enforce this “buy something or leave” policy.


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Fort Worth coffee shop alternatives to Starbucks

Meredith Thomas, left, and Mairin Hasson drink coffee outside at Ampersand on Friday, Oct. 21, 2022, in Fort Worth. Ampersand topped the poll for Star-Telegram Readers’ Choice: Best Coffee Shop.
Meredith Thomas, left, and Mairin Hasson drink coffee outside at Ampersand on Friday, Oct. 21, 2022, in Fort Worth. Ampersand topped the poll for Star-Telegram Readers’ Choice: Best Coffee Shop. Yffy Yossifor yyossifor@star-telegram.com

The Star-Telegram visited a few coffee shops around town. Here are some local spots that don’t have the “buy something or leave” policy:

Generally, if the business does not have a clear sign that states “paying customers only,” you should be safe to go to the bathroom.

[MORE: Ampersand is our Readers’ Choice for Best Fort Worth Coffee Shop]

Does Starbucks’ new Code of Conduct violate Texas law?

In Texas, there is no law stating that businesses have to make their restrooms public to non-patrons.

However, according to Texas Health and Human Services, the Restroom Access Act clearly states those with pertaining medical conditions must be allowed access to a restroom.

If someone with a certain medical condition (like Crohn’s or IBS) enters Starbucks and shows evidence of their condition, Baristas must grant them access to the restroom.

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Ella Gonzales
Fort Worth Star-Telegram
Ella Gonzales is a service journalism reporter for the Fort Worth Star-Telegram. She is part of a team of local journalists who answer reader questions and write about life in North Texas. Ella mainly writes about local restaurants and where to find good deals around town.
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