9-1-1 available again for AT&T customers after outage

Local AT&T customers can once again dial 9-1-1 to reach law enforcement after agencies reported a nationwide service outage was impacting the emergency phone number.

The outage left people unable to get through to 9-1-1 on a cell phone powered by AT&T, the North Richland Hills Fire Department tweeted Tuesday morning. That message, according to the department, came from Tarrant County 9-1-1.

The outages were only affecting cell phones, not landlines, according to the tweet. Various departments impacted by the outage shared how people could get in contact with them, providing additional phone numbers and other methods of communication.

Agencies tweeted around 8:15 a.m. the issue has been resolved.

This story was originally published July 2, 2019 at 8:25 AM.