Fort Worth Business

‘Amazing!’: First shopper at new Mansfield H-E-B camped outside 2 days before opening

Over 1,000 people lined up for the grand opening of H-E-B in Mansfield on Wednesday morning.

Just before the doors opened at 6 a.m., a line of people stretched across the front and side of the 128,000-square-foot store.

Shoppers stand in a line for the store to open during the grand opening of HEB on Wednesday, June 26 in Mansfield. More than 1,000 people lined up for the event.
Shoppers stand in a line for the store to open during the grand opening of HEB on Wednesday, June 26 in Mansfield. More than 1,000 people lined up for the event. Joel Solis jsolis@star-telegram.com

Staff helped waiting customers download the H-E-B app, while the mascot H-E-Buddy took photos with those in line. Shoppers could get a free package of H-E-B Twisters cookies and dog biscuits when they downloaded the store’s app.

[MORE: Photos from inside Mansfield H-E-B]

Some waited in line for days ahead of the store’s opening at 1670 E. Broad St. in Mansfield. This was the second H-E-B to open in Tarrant County, and the company has since announced a third location.

HEB staff shoot off fireworks during the grand opening of HEB on Wednesday, June 26 in Mansfield. The event organizers held a count down to open the doors to the public.
HEB staff shoot off fireworks during the grand opening of HEB on Wednesday, June 26 in Mansfield. The event organizers held a count down to open the doors to the public. Joel Solis jsolis@star-telegram.com

The first customer, Michelle Nevels, had been waiting since 1 a.m. on Monday. “Amazing!” she described being the first person through the door.

“I just love H-E-B. I love it. I love their products,” Nevels said.

Devin Vato, left, shakes hands with an HEB mascot during the grand opening of HEB on Wednesday, June 26 in Mansfield. Cato waited in line since 6pm on Monday and is his first time at HEB.
Devin Vato, left, shakes hands with an HEB mascot during the grand opening of HEB on Wednesday, June 26 in Mansfield. Cato waited in line since 6pm on Monday and is his first time at HEB. Joel Solis jsolis@star-telegram.com

Many of those in line said they plan on being regular H-E-B Mansfield customers.

Even before the sun was up, the mood outside the store was festive. Cheerleaders from Lake Ridge High School and Mansfield High School’s drumline entertained the crowd, along with a DJ. Customers danced to the music while they waited.

[MORE: Why are Texans so obsessed with H-E-B?]

Top store team member, Shannon Crites, welcomed shoppers at 6 a.m.

“There is nothing more heartwarming than seeing like 600 or 700 people standing in line for you to open your doors,” Crites told the crowd.

Shoppers walk into the store during the grand opening of HEB on Wednesday, June 26 in Mansfield. Shoppers were greeted by staff by cheering them in and high fives.
Shoppers walk into the store during the grand opening of HEB on Wednesday, June 26 in Mansfield. Shoppers were greeted by staff by cheering them in and high fives. Joel Solis jsolis@star-telegram.com

Amid cheers and confetti, H-E-B employees greeted customers entering the store, just as excited for the grand opening as patrons.

As shoppers of all ages descended on the store, yellow coupons in hand, carts filled up with produce, baked goods and more. With temperatures in the mid-80s during the store’s early morning opening, ice cream was the first item purchased.

Shoppers stand at the checkout area during the grand opening of HEB on Wednesday, June 26 in Mansfield. HEB offers a variety of food options and poses as an attraction to texans all over the state.
Shoppers stand at the checkout area during the grand opening of HEB on Wednesday, June 26 in Mansfield. HEB offers a variety of food options and poses as an attraction to texans all over the state. Joel Solis jsolis@star-telegram.com

By 6:30 a.m., H-E-B team members were already weaving carts through the store, filling numerous curbside pickup orders.

Tarek Almalahi and Fransisco Carrizales said they’d waited in line since around midnight on Tuesday, but both agreed the wait was well worth it.

Ezzie Garcia, left speaks with HEB worker Evelyn, right, during the grand opening of HEB on Wednesday, June 26 in Mansfield. Garcia is from San Antonio and is very exited for the grand opening and has been waiting in line since 4am.
Ezzie Garcia, left speaks with HEB worker Evelyn, right, during the grand opening of HEB on Wednesday, June 26 in Mansfield. Garcia is from San Antonio and is very exited for the grand opening and has been waiting in line since 4am. Joel Solis jsolis@star-telegram.com

“It’s just a great place to shop for good prices, and this is the closest one to home, so I’m glad it’s open,” Carrizales said. His cart was full of ingredients for the birria he planned to make later in the day.

When asked what he bought, Almalahi had a quick answer.

“Everything,” he said with a laugh.

Shoppers brows the various food around the store during the grand opening of HEB on Wednesday, June 26 in Mansfield. HEB is a popular store among texans, known for their low prices as well as many food and appliance options.
Shoppers brows the various food around the store during the grand opening of HEB on Wednesday, June 26 in Mansfield. HEB is a popular store among texans, known for their low prices as well as many food and appliance options. Joel Solis jsolis@star-telegram.com

Disclosure: H-E-B is a funder of the Star-Telegram’s Crossroads Lab. The company has no influence over editorial decisions.

This story was originally published June 26, 2024 at 9:57 AM.

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Kate Marijolovic
Fort Worth Star-Telegram
Kate Marijolovic covered North Texas business and economic development at the Fort Worth Star-Telegram.
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