Was your DFW Airport or Love Field flight canceled by Hurricane Ian? Here’s what to do
Hurricane Ian made landfall in Florida on Wednesday, causing many flight delays and cancellations for North Texas airports.
The hurricane was classified as a Category 4 storm when it made landfall Wednesday afternoon, with wind gusts topping 150 mph and storm surges flooding coastal cities in southern and eastern Florida. More than 2.6 million Florida homes were without power Thursday morning.
As flooding and strong winds wreaked havoc on structures in the hurricane’s path, many Florida airports took precautions, canceling flights and delaying travelers.
Tampa International Airport, where officials had prepared for a major impact before the storm hit farther south, suspended operations at 5 p.m. ET Tuesday. The Tampa airport said there will be no departing flights through Thursday, according to a CNN report.
The two local North Texas airports — DFW International and Dallas Love Field — have seen numerous cancellations throughout Wednesday night and Thursday, according to Flight Aware.
Over a dozen American Airlines flights from DFW International to Orlando International Airport have been canceled, extending all the way until Friday. Over 400 flights have been canceled at the Orlando airport, along with over 150 at Tampa International Airport, according to Flight Aware.
The same can be said for Southwest Airlines flights arriving or departing at Love Field. Flights to Orlando, Jacksonville and Tampa Bay, have all been canceled for Thursday and some of Friday out of DFWs.
Here are a few tips on what to do if your flight is canceled:
American Airlines
If a flight is canceled or a delay causes you to miss your connection, American Airlines will rebook you on the next available flight.
There are a few ways to view your new trip or choose a different flight with American Airlines:
- American Airlines app — After logging into the app, patrons can view their trip changes and select a new flight if needed. Allowing app notification’s can help alert you to the flight status and boarding pass.
- American Airlines website — If the mobile app isn’t your thing, you can go to the American Airlines website to see flight status in the “Your Trips” section. There you can check on your flight or select a new one.
- Airport kiosk — Scanning your boarding pass at kiosks around the airport can give you updated trip details. At the kiosk you can switch flights and print off new boarding passes.
- Call the airline — American Airlines main contact phone number is 800-433-7300, where someone is available 24 hours a day.
To check your American Airlines flight status, visit the company website and enter in your flight information.
Southwest Airlines
Southwest will call or email passengers with a new itinerary in the event of a flight cancellation. If this happens, your new reservation is already confirmed and there’s you need to do.
There are a few ways to view your new trip or to choose a different flight with Southwest Airlines:
- Change your flight — vCustomers can change their flight by visiting the Southwest website or using the mobile app.
- Cancel your flight — Canceling your flight can be be done on the Southwest website or on the mobile app.
- Calling Southwest — Southwest’s customer service line is open 24 hours a day and can be reached at 1-800-435-9792.
To check your Southwest Airlines flight status, visit the company website and enter in your flight information.
This story was originally published September 29, 2022 at 1:01 PM with the headline "Was your DFW Airport or Love Field flight canceled by Hurricane Ian? Here’s what to do."
