Nina Pham, one of two nurses who caught Ebola while working at Texas Health Presbyterian Hospital Dallas, said this week in a lawsuit and an interview that her employer, Texas Health Resources, failed to train her properly to handle patients with the deadly disease and let her down after she got sick.
She said her privacy was violated, that she became a symbol of “corporate neglect” and her attorney told The Dallas Morning News that she was used as “a PR pawn” by the Arlington-based company as it did damage control.
Yet, despite the Ebola controversy, Texas Health Resources has been named by Fortune magazine as one of America’s 100 Best Companies to Work For.
Here is what Fortune’s says on its website about THR, which ranked No. 69 on its list:
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“The faith-based health organization promotes an atmosphere of mutual support and optimism, where employees can voice any concerns in town hall meetings and 91% report the company often or almost always provides work that is personally challenging, necessary training, and fair promotions. After two of its nurses contracted Ebola while caring for a patient last fall, the organization saw an initial drop in hospital visits but refused to lay off employees; revenue had recovered fully by year’s end.”
In a press release, THR’s CEO, Barclay Berdan, said the recognition “is especially meaningful because Fortune’s metrics took into account the very challenging period we faced last year. This speaks to the way we take care of and support each other, and that is undoubtedly reflected in the compassion and care we show our patients.”
Companies apply to be selected for Fortune’s list, which is selected in partnership with an outfit called Great Place to Work that conducts “the most extensive employee survey in corporate America.”
The magazine says two-thirds of a company’s survey score is based on results of a Trust Index Employee Survey, sent to a random number of employees to gauge their attitudes about management credibility, overall job satisfaction and camaraderie.
Charla Aldous, the Dallas attorney who is representing Pham, declined to comment on the company’s selection by Fortune, preferring to let the lawsuit speak for itself.
Filed in state district court in Dallas, it states that Pham’s case represents “the greatest problem facing our health care system and the well-being of patients and those brave workers: controlling corporations like THR that often put bottom-lines, profits and public image ahead of the safety and well-being of patients and health care providers.”
Steve Kaskovich, 817-390-7773