Voters in Roanoke and elsewhere in Denton County faced an early morning glitch that meant some had to leave without casting a ballot.
Problems with passwords on machines at 10 of the 22 polling locations left officials scrambling to resolve the situation by changing out the equipment.
“The early voting password didn’t work,” said Lannie Noble, Denton County Elections administrator. “Since it didn’t work we’re assuming it was because they were set up for election day.”
Noble said they do not know exactly how the problem occurred but was glad to have the issue resolved quickly.
“I didn’t take time to investigate why, I’ll worry about that later,” Noble said. “The important thing was to get it resolved so people would be able vote.”
Roanoke resident Susan Reeves said she arrived at the city’s library between 9:30 and 10 a.m. and at that time, there was only one person in front of her.
“We were told the machine is not working but the repair folks are on their way,” Reeves said.
Reeves returned later in the day, hoping again for a short line but no such luck. She arrived a little after 2 p.m. to find about 50 people in front of her, as the line behind her continued to grow.
Noble said multiple crews switched out equipment at the sites, with the last one up and running around 10:30 a.m.
“We got it fixed as soon as we knew there was a problem,” he said.
Susan McFarland: 817-390-7984, @susanmcfarland1