Keller police officers assisted a homeless woman and helped fix her car just before New Year’s Eve, according to the department.
Sgt. Chad Allen checked the welfare of a woman at Bear Creek Park on Dec. 30 and learned that she was homeless and her car had a shredded serpentine belt and broke down there, according to a Facebook post by the department. After Allen got off work, he bought a new serpentine belt for her and asked Cpl. Rodney Davis to check on woman — identified only as Valerie —because the temperature was around 39 degrees.
Davis and Officer Stephen Grossman arrived and tried to fix her car, the post says. Grossman saw that the belt shredded because the tensioner pulley bearing seized, bought a new one at a store and replaced it.
But the officers couldn’t take the car apart enough to put the new belt on, and after making some calls, AA Wrecker towed Valerie’s car for free to C&D Automotive Services to finish putting the belt on.
Valerie was “thrilled and shocked” that the repairs were covered.
“After speaking to her for some time, she was a very sweet lady that had just fallen on hard times,” Davis wrote in an email, adding that Valerie was “very thankful.”
The department was proud of the officers’ “remarkable” efforts.
“Their commitment to serving others, regardless of the circumstances, exemplifies what true community service is about,” Capt. Tommy Simmons said. “I am moved by their actions and proud that they all serve the Keller Police Department selflessly. It is great that they were able to get Valerie on her way again.”
Simmons also thanked AA Wrecker and C&D Automotive for “being such caring businesses within our community.”
Police Chief and Interim City Manager Mark Hafner said the actions of all involved “is a great example of community and it is what Keller is all about.”
“The generosity displayed is from their hearts and i believe you will continue to see many more ‘wow’ moments in the future,” Hafner said.
Thousands of Facebook followers liked the post and hundreds shared and commented on it, thanking the officers and voicing proud sentiments of how it represents the community.
Mark David Smith, 817-390-7808