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Airlines post on-time arrival rate of 81.3 percent in January

Star-Telegram

U.S. airlines posted an on-time arrival rate of 81.3 percent in January, an improvement from 76.8 percent in January 2015, as there were fewer winter storms affecting operations across the country.

According to a report by the Bureau of Transportation Statistics, Hawaiian Airlines had the best on-time rate of 91.7 percent while Spirit Airlines had the worst with only 68.1 percent of its flights arriving on time.

Dallas-based Southwest Airlines ranked fifth with an on-time rate of 83.8 percent while Fort Worth-based American Airlines ranked eighth with an on-time rate of 79.8 percent.

There were no tarmac delays over three hours for domestic flights. However, there were five international flights with tarmac delays over four hours including to American flights headed for Miami that had been diverted to other Florida airports.

JetBlue Airways had the highest rate of canceled flights, canceling 3.9 percent of its schedule. American had the second-highest rate with 3.6 percent of its flights canceled.

U.S. carriers improved their mishandled baggage rate to 3.32 reports per 1,000 passengers, down from 4.01 in the same month last year.

The U.S. Department of Transportation received 1,697 complaints from passengers about air service, up 14.8 percent from January 2015.

Rank

Carrier

On-Time Arrival Rate

1

Hawaiian Airlines

91.7

2

Alaska Airlines

87.0

3

Delta Air Lines

85.2

4

Frontier Airlines

85.1

5

Southwest Airlines

83.8

6

United Airlines

82.5

7

ExpressJet Airlines

81.2

8

American Airlines

79.8

9

SkyWest Airlines

77.6

10

Virgin America

74.5

11

JetBlue Airways

69.4

12

Spirit Airlines

68.1

Total

81.3

Source: Bureau of Transportation Statistics

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