It’s the last day of US Airways.
Starting tomorrow morning, travelers will be checking in for flights at American Airlines kiosks and customers wanting to buy tickets on US Airways’ website will be redirected to AA.com. US Airways signs at airports across the country will be taken down overnight and replaced with ones that show off American Airlines’ logo.
And the final US Airways flight, Flight 1939 named after the carrier’s founding year, will depart Philadelphia at 10:05 EDT Friday.
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The flight will make stops in Charlotte, Phoenix and San Francisco before returning to Philadelphia on Saturday morning as American flight 1939.
American Airlines, which merged with US Airways in December 2013, will be combining the two carriers’ passenger service systems overnight and starting at 12:01 a.m. local time all of the departing US Airways flights will operate as American flights.
“The number one goal for the cutover is to make sure the customer experience is as seamless as possible,” said Kerry Philipovitch, American senior vice president for customer experience.
To prepare for the systems cutover, American spent the last 90 days migrating US Airways ticket reservations into the new system as well as not allowing any more bookings on US Airways flights after October 16. By using the “drain down” method, American hopes to avoid computer problems that have plagued other airlines when they have merged customer systems.
The company has staffed command centers that will operate 24 hours a day for the next two weeks with 1,000 employees to assist customers and employees in case there are any technological hiccups during the process. It also cut 200 flights out of its Saturday schedule and increased staffing by 20 percent at airports for the next few days to ease through the transition.
At Dallas/Fort Worth Airport, signs will be changed at Terminal E over night after the last US Airways flight leaves DFW around 9:45 p.m. The airport said it will be closing lanes on International Parkway over night to change highway signs that currently say US Airways and advise travelers on early Saturday morning flights to give themselves extra time to navigate around the closures. All signs at DFW should be changed out by 8 a.m.
Plane spotters, however, will still get to see the US Airways airplanes flying in and out of Dallas/Fort Worth Airport. American said it will not complete the painting of all of its aircraft until the end of 2016.