-Airlines are increasingly using Twitter to respond to customer complaints and issues, according to CNN. “In an age when customer service takes place in public view -- and one bad response can ricochet around the globe in seconds -- handling customers' emotional baggage in 140 characters or less is no small feat,” CNN reports in this article.
-American Airlines has revealed the route for the last US Airways flight in October which will make stops in the airline’s Philadelphia, Charlotte and Phoenix hubs. The Philadelphia Inquirer reports that Flight 1939 was given that flight number to commemorate the year US Airways began as All American Aviation, an airmail service provider in Pennsylvania.
-Frontier Airlines was inspired by joke presidential candidate Deez Nuts, launching an air fare sale where customers could lget 50 percent off using the promo code: DEEZNUTS, The Hill reports.
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