American Airlines upgraded its automated phone system for frequent fliers last month which has led some users to complain about long hold times and hangups. (Star-Telegram/Rodger Mallison)
American Airlines upgraded its automated phone system for frequent fliers last month which has led some users to complain about long hold times and hangups. (Star-Telegram/Rodger Mallison) Rodger Mallison Star-Telegram
American Airlines upgraded its automated phone system for frequent fliers last month which has led some users to complain about long hold times and hangups. (Star-Telegram/Rodger Mallison) Rodger Mallison Star-Telegram