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Airlines post an on-time rate of 81.8 percent in April

An American Airlines Boeing 777-200 is stocked with food at Terminal D at Dallas-Fort Worth International Airport. (Star-Telegram/Rodger Mallison)
An American Airlines Boeing 777-200 is stocked with food at Terminal D at Dallas-Fort Worth International Airport. (Star-Telegram/Rodger Mallison) Star-Telegram

More domestic flights arrived on time and fewer flights were canceled in April, according to a new government report.

U.S. airlines posted an on-time rate of 81.8 percent in April, up from 79.6 percent in April 2014, the Bureau of Transportation Statistics said in a report released on Thursday. Carriers also canceled 0.9 percent of their domestic flights, an improvement from the 1.1. percent cancellation rate in the same month last year.

Hawaiian Airlines had the best on-time rate of 92.7 percent while Frontier Airlines had the worst with only 72.5 percent of their flights arriving on time.

Dallas-based Southwest Airlines ranked sixth with an on-time rate of 81.8 percent and had the only reported tarmac delay over three hours on an April 17 flight from Houston to Denver. Fort Worth-based American Airlines ranked ninth with an on-time rate of 80.2 percent.

Airlines reported a mishandled baggage rate of 2.93 reports per 1,000 passengers. The Department of Transportation also received 1,415 consumer complaints about airlines, up 12.4 percent from April 2014.

Rank

Carrier

On-Time Arrival Rate

1

Hawaiian Airlines

92.7

2

Alaska Airlines

89.3

3

Delta Air Lines

86.8

4

Virgin America

83.5

5

SkyWest Airlines

83.1

6

Southwest Airlines

81.8

7

JetBlue Airways

80.4

8

ExpressJet Airlines

80.2

9

American Airlines

80.2

10

United Airlines

79.4

11

Envoy Air

77.0

12

Spirit Airlines

74.7

13

Frontier Airlines

72.5

Total

81.8

Source: Bureau of Transportation Statistics

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