Passengers on eleven flights sat on the tarmac at Dallas/Fort Worth Airport for over three hours on February 27 during a snowstorm.
According to the Bureau of Transportation Statistics, nine departures and two arrivals operated by American Airlines and Envoy Air were on the airport apron from 181 minutes to 225 minutes. The passengers on American flight 125 leaving DFW for Atlanta had the longest delay, over three hours and 45 minutes.
“Snow and ice impacted operations on Feb. 27, making it a challenging day for our DFW team,” American spokeswoman Andrea Huguely said.
There were a total of 16 domestic flights and 8 international flights with lengthy tarmac delays in February as several airports endured severe weather that month. The two dozen tarmac delays are being investigated, the U.S. Department of Transportation said.
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The on-time arrival rate for U.S. carriers rose to 72.8 percent in February, up from 70.7 percent in February 2014, a period that also had several winter weather storms. Airlines also canceled fewer flights in February with a 4.8 percent cancellation rate up from 5.5 percent in the same month last year.
Airlines also improved their baggage handling, posting a mishandled bag rate of 3.92 reports per 1,000 passengers, down from 4.21. Complaints from consumers, however, were up 16 percent as the DOT received 1,362 complaints.
Alaska Airlines had the best on-time arrival rate with 85.1 percent. For the seventh month in a row, Envoy Air posted the worst on-time rate of 53.3 percent with barely half of their flights arriving on time.
Dallas-based Southwest Airlines ranked fourth with an on-time rate of 77.4 percent while Fort Worth-based American Airlines ranked eighth with an on-time rate of 73 percent.
On-Time Arrival Rate
Delta Air Lines