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Airlines canceled the fewest domestic flights ever in November, DOT says

mfaulkner@star-telegram.com

With mild winter weather in November, U.S. airlines canceled the fewest domestic flights ever in November, according to a new government report.

Airlines canceled only 0.29 percent of their domestic schedule in November, beating the all-time low of 0.33 percent in September. The U.S. Department of Transportation said it was the lowest cancellation rate since the government began recording cancellations in 1995.

The domestic carriers also posted an on-time arrival rate of 86.5 percent in November, up from 83.7 percent in the same month last year. Hawaiian Airlines had the best on-time rate with 91.5 percent while Virgin America had the worst rate with 81.4 percent of its flights arriving on time.

Dallas-based Southwest Airlines ranked seventh with an on-time rate of 86.1 percent while Fort Worth-based American Airlines ranked eighth with 85.4 percent.

Airlines also posted the lowest mishandled baggage rate with only 2.02 reports per 1,000 passengers in November, breaking the record of 2.06 reports from the previous month. Complaints from consumers also dropped 21.8 percent as the government received 1,020 complaints in November.

There were two flights with tarmac delays over three hours: a Southwest flight on November 15 from Denver to Oklahoma City that was delayed 205 minutes in Oklahoma City and a United Airlines flight on November 17 from Denver to Las Vegas that was delayed 189 minutes on the tarmac in Denver.

Andrea Ahles: 817-390-7631, @Sky_Talk

Rank

Carrier

On-Time Arrival Rate

1

Hawaiian Airlines

91.5

2

Delta Air Lines

91.4

3

Alaska Airlines

88.0

4

Frontier Airlines

87.5

5

Spirit Airlines

86.4

6

United Airlines

86.1

7

Southwest Airlines

86.1

8

American Airlines

85.4

9

SkyWest Airlines

85.2

10

JetBlue Airways

84.3

11

ExpressJet Airlines

82.8

12

Virgin America

81.4

Total

86.5

Source: Bureau of Transportation Statistics

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