The entire city of Cleburne is under a boil water notice for at least 24 hours after two "high service" pumps at the city's water treatment plant malfuctioned shortly before noon Monday, according to a press release.
Water pressure in some areas fell below safe levels, and the Texas Commission on Environmental Quality requires the notices until the water is tested.
Cleburne officials said they don't believe there is bacteria in the water, but it is being tested as a precaution.
"We are asking our residents and businesses to boil water as a precautionary measure," said city manager Chester Nolen. "Understandably, it may cause problems for some, but it is a temporary situation that will be remedied in the next 24 to 48 hours," he said.
People are encouraged to purchase bottled water for cooking or drinking. The city is not providing bottled water at this time.
Cleburne mayor Ted Reynolds said the two pumps went down after a power surge, and the backup generator failed to come on. There was a complete loss of water pressure in a portion of Cleburne, and a boil notice was issued for the entire city as a precaution, he said.
There are 30,000 residents in Cleburne.
Fire Chief Clint Ishmael said he has six employees contacting all restaurants and daycare centers in Cleburne so that they know not to use the water.
"This will be a hardship for them because they can't use the drink dispenser machines, and they have to get ice from outside the city," he said.
Ishmael said he doesn't know if restaurants will close.
People should bring water to a rolling boil, and then continue to boil it for two minutes, officials said.