Here's to businesses and agencies that work to get it right

| |Thursday, Nov. 19, 2009

A rarity: happy customers all around in today's column.Read more

A tale of a faulty inspection and missing records

| |Saturday, Nov. 14, 2009

A Fort Worth inspector assigned to look at air conditioning units stuck his head in the attic and said it was too hot to do his job.Read more

Stop-payment orders don't make checks go away

| |Thursday, Nov. 12, 2009

A Watauga couple wrote a check and stopped payment on it. Months later, the bank cashed the check anyway.Read more

Much-criticized air-conditioning firm prevails in lawsuit

| |Saturday, Nov. 07, 2009

A woman loses an air-conditioning dispute with Hobson Air of Weatherford.Read more

MoneyGram scam: Always be sure you know to whom you’re wiring money

| |Thursday, Nov. 05, 2009

The U.S. firm has agreed to repay $18 million to defrauded customers.Read more

Texas electricity co-ops like operating in secrecy

| |Saturday, Oct. 31, 2009

Their meetings and records aren't open to the public.Read more

Having problems with your bank? State and federal regulators have hot lines that can offer help

Thursday, Oct. 29, 2009

State and federal regulators have hot lines that can offer help -- all you have to do is call.Read more

Are taxpayers getting the best deal by leasing new veterans clinic in Fort Worth?

| |Thursday, Oct. 29, 2009

Federal officials say the arrangement was the fastest way to improve veterans healthcare in Fort Worth.Read more

Before you place that online order, watch out for other charges you have to opt out of

Friday, Oct. 23, 2009

The Better Business Bureau says Webloyalty.com used a program where buyers had to say "no" to avoid charges.Read more

Paying that red-light camera ticket can be tricky

| |Saturday, Oct. 17, 2009

Some North Texans find that dealing with vendors' Web sites can be as frustrating as the ticket itself.Read more