Keeping it small

05/13/2014 4:49 PM

05/13/2014 4:50 PM

I’m an American Airlines retiree.

Quite a few years ago at one of our employee meetings, Herb Kelleher was invited to be the guest speaker. He and Bob Crandall were evidently pretty good friends.

During the question-and-answer portion, someone asked Herb what made Southwest Airlines successful

Herb, with the standard drink and cigarette in his hands, replied:

“As long as we stay in our niche we will be successful.

“Leave the overseas and long hauls for the big boys.”

Pretty smart man?

— Patsy Bailey,


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