Keeping it small

05/13/2014 4:49 PM

05/13/2014 4:50 PM

I’m an American Airlines retiree.

Quite a few years ago at one of our employee meetings, Herb Kelleher was invited to be the guest speaker. He and Bob Crandall were evidently pretty good friends.

During the question-and-answer portion, someone asked Herb what made Southwest Airlines successful

Herb, with the standard drink and cigarette in his hands, replied:

“As long as we stay in our niche we will be successful.

“Leave the overseas and long hauls for the big boys.”

Pretty smart man?

— Patsy Bailey,

Arlington

Submit a Letter or Cheer/Jeer

Verification: Letters must include author's full name, address and day and home phone numbers for verification purposes only.

Frequency: Writers are limited to one letter every 30 days.

Content: Suggested letter length is 200 words or less. Please limit your Cheer or Jeer to 50 words or less.

Items may be edited. All submissions to the Star-Telegram will become the property of the Star-Telegram.

Questions: Call 817-390-7830 or contact Mike Norman, Editorial Page Director​ at mnorman@star-telegram.com​

Submit here

Join the Discussion

Fort Worth Star-Telegram is pleased to provide this opportunity to share information, experiences and observations about what's in the news. Some of the comments may be reprinted elsewhere on the site or in the newspaper. We encourage lively, open debate on the issues of the day, and ask that you refrain from profanity, hate speech, personal comments and remarks that are off point. Thank you for taking the time to offer your thoughts.

Commenting FAQ | Terms of Service