In the wake of the Paris attacks Friday, Facebook instituted its Safety Check, a tool to help provide peace of mind in chaos. The tool allowed users in the affected area to tell their friends and family “I’m safe” or “Not in the area.”
In the midst of a disaster, this little tool had a big impact — and blowback.
Previously, the company used Safety Check only for areas affected by major natural disasters. Paris marks the first time Facebook rolled out the tool for a “human disaster.” And although it got positive feedback, not everyone was happy. The tool was noticeably absent after the bombing in Beirut, among other recent tragic events.
Facebook should have made Safety Check available for other affected areas, but at least the company listened and provided a solution.
Safety Check will be implemented in future tragic incidents, regardless of user base or media reach.
Now, rightfully, everyone gets to have peace of mind, not just a designated few.