Letters: Customer service; voter integrity; Dansby performance

04/03/2014 5:59 PM

04/03/2014 6:00 PM

Customer service

Something has happened to business in America.

Every time I call customer service, regardless of the company, I discover that it is currently experiencing an unusually high call volume.

All of its representatives are busy handling other customers.

I am assured that my call is very important to them, so I am advised to just hold until the next agent is available.

Who are these people who are clogging up customer service?

Are they complaining?

Are they ordering new goods and services?

How did their calls get through when my call can’t?

Wake up America!

Unknown individuals are clogging up customer service across the nation.

— James Cook, Trophy Club

Voter integrity

So, Democrat State Representative Lon Burnam is contesting his defeat in the recent primaries because he suspects voter fraud and manipulation of the mail-in ballot process by his opponent.

I thought there was no voter fraud?

Don’t Democrats want to make it easier for voters to vote and any attempt to insure election integrity is “voter suppression of minority rights?”

And don’t they complain that Republicans want to maintain white control and prevent minorities from gaining office?

Burnam is white, his opponent is Hispanic.

Perhaps he and other Democrats who oppose Republican efforts to increase ballot integrity and prevent voter fraud, including voter ID, security of the voter rolls, and more security for mail-in ballots will see the light and join their Republican colleagues to pass appropriate legislation.

If, that is, Democrats don’t oppose ballot integrity because they see themselves as the beneficiaries of voter fraud.

— Daniel O’Connor, Euless

Dansby performance

I completely disagree with the Star-Telegram editorial suggesting Fort Worth ISD Superintendent Walter Dansby receive a $10,000 bonus on top of his $338,817 salary, and by extension a vote of confidence from the School Board.

As mentioned, under his watch the number of low-performing schools has increased substantially.

Under his administration we have just one high school meeting state performance standards, micromanagement of things like school’s heating and air conditioning but apparently no management of certain worker’s overtime, and more than a fair share plans (like laptops or tablets for every high school student) guaranteed to waste taxpayer money.

Praise him all you like for pushing a major bond package through, but anyone can spend money and if anything Dansby should receive less until classroom overcrowding is reduced, teacher morale is raised and school performance goes up.

— Mark Metroka,

Fort Worth

Execution alternatives

Drug manufacturers and pharmacies are pressured not to sell drugs for lethal injection.

Lawsuits are filed challenging untested drug regimens.

Giving someone an intentional overdose seems a simple way to kill, but it’s becoming politically complicated.

A humane alternative exists which would require only industrial supplies, not medications, and the services only of engineers, not medical personnel: inert gas asphyxiation.

The human body cannot detect the lack of oxygen; the discomfort of suffocation is triggered by an excess of carbon dioxide.

Having someone wear a mask or hood that caused him to re-breathe his exhaled air with the carbon dioxide filtered out, or putting someone in a chamber in which the air is replaced by pure nitrogen, will cause death without physical pain or distress.

If we are going to execute at all, surely a gentle death of passing out and never waking up is preferable to a return to hanging, poison gas, electrocution or the firing squad.

Why is this not being considered?

— George Michael Sherry,

Fort Worth

Hygiene happy

When I saw the Tuesday article about a men’s shaving product line with no fewer than five pre-shaving, shaving and post shaving products priced from $22- $26, I thought no self-respecting male would really use “post shave repair balm” or “softening pre-shave oil” or an exfoliator.

Then I thought, “Oh, it’s just April Fools Day, right?”

— Tom Glenn,

Fort Worth

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