PreviousA Rowlett woman finds out the hard way that accuracy isn't an online priority.
E-Mail: watchdog@star-telegram.com
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Internet turns Rowlett mom's e-mail into a national concern - and a hoax
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How not to treat your customers
Companies should act before the paper calls.
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Some oil-change businesses are still getting mileage out of myth
Many lube shops still say 3,000 miles is the recommended interval for an oil change. The Watchdog finds out otherwise.
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If you don't take action, you may be in an experiment
A federal law allows experiments to enroll people without their individual informed consent.
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Laws to help consumers going into effect Tuesday
Homeowners and renters can benefit from new state laws that take effect on New Year's Day.
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Trying to get help through Medicare hot line leaves seniors out in the cold
A Fort Worth woman who couldn't get an answer to her Medicare problem is not alone. Almost 9 million others have experienced similar frustrations.
