Kent Powell poses for a portrait at Dulles Airport, Virginia, Sept. 8, 2016. Kent Powell was a customer care manager at Dulles for American Airlines on 9/11.
Kent Powell poses for a portrait at Dulles Airport, Virginia, Sept. 8, 2016. Kent Powell was a customer care manager at Dulles for American Airlines on 9/11. Aude Guerrucci McClatchy
Kent Powell poses for a portrait at Dulles Airport, Virginia, Sept. 8, 2016. Kent Powell was a customer care manager at Dulles for American Airlines on 9/11. Aude Guerrucci McClatchy
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9/11: American Airlines employees remember

September 11, 2016 09:11 AM

UPDATED September 11, 2016 09:11 AM

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