August 14, 2012

Mr. Modem: E-mailed documents seem to be disappearing

The answer: Just because you can't see them doesn't mean they aren't ... somewhere

Rants, raves, reviews and resources for Dallas-Fort Worth parents

I edit Word files that a colleague sends to me as attachments. After I do my editing, I save a file, but when I try to send it back to him, it does not show up in my documents folder from which I can select it as an attachment. I have to copy the edited document and insert it into the body of the e-mail. What am I doing wrong?

When you click the Browse or Attach button to look for a file to attach to your outgoing e-mail, be sure it displays "All Files" beside "Files of Type." The wording may vary depending on the e-mail program being used, but your Word .DOC or .DOCX files aren't appearing in your documents folder because all files are not being displayed.

Once you select "All Files," and assuming you are looking in the folder within which your edited file(s) reside, you will then see your .DOC or .DOCX file(s) that you can then click to attach.

I have been using Excel where the columns (A, B, etc.) start at the left. All of a sudden the columns are flipped around and they start at the right, going toward the left. What can I do to bring it back to where the columns are shown on the left-hand side?

What you describe is an international display option in Excel. Click Tools > Options > International tab. For Default Direction, select Left to Right, and remove the check mark beside "View Current Sheet Right to Left."

Mr. Modem publishes "Ask Mr. Modem!" each week, featuring PC tips, tricks and plain-English answers to your questions by e-mail. For more information, visit

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