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SHLACHTER, PEROTIN, FUQUAY & CO.

Storms brought minor setback for stadium

Star-Telegram Staff Writers

    The severe weather that has crossed Arlington this spring knocked a few lights off the Rangers Ballpark in Arlington, but it hasn't damaged the new Dallas Cowboys stadium.

    Construction manager Jack Hill said none of the glass panels covering the exterior of the south side was cracked by hail or otherwise destroyed by the thunderstorms.

    "We've been hampered a little bit by the rain that we've had lately," Hill told reporter Andrea Ahles last week. "The hail that came in earlier was not necessarily very good for us but we survived it OK. We didn't lose any glass or lose any roofing material."

    However, the wind, which was particularly strong Wednesday, continues to create a high-pitched whistling noise as it blows through the stadium.

    Hail to Humana

    Humana Health Plan of Texas has topped a J.D. Power & Associates satisfaction survey of large commercial health-plan members in the state.

    The insurer won the highest "overall experience" score in the marketing information firm's second annual survey, which measured satisfaction with 107 health plans in 17 U.S. regions. It focused on seven factors: coverage and benefits; choice of doctors, hospitals and pharmacies; information and communication; approval processes; claims processing; insurance statements; and customer service.

    Blue Cross Blue Shield of Texas and Cigna Healthcare of Texas both were rated "better than most" in the survey, while Aetna Health and United Healthcare of Texas scored "about average."

    For Humana, Texas represents one of the insurer's largest commercial markets, with more than 500,000 of its 3.4 million members living here.

    Nationwide, the majority of health-plan members in the survey rated their insurers lowest for the communications to help them understand their benefits.

    Nursing kudos

    Ten nurses at Plaza Medical Center of Fort Worth have been named the region's "best nursing team" by a trade magazine.

    The nurses, who are on the sixth-floor medical and surgical team and belong to the hospital's "unit-based council," won the honor in ADVANCE for Nurses' fifth annual contest. Plaza Medical's councils are involved with policymaking, education and research, among other things.

    The contest winners were chosen from candidates in Texas and Louisiana, one of 10 regional editions that the magazine publishes.

    The magazine also recognized four other nursing teams in the region, including the nurses who work in the progressive-care unit at Baylor Regional Medical Center at Grapevine.

    The Plaza Medical nurses who received the award were: Karen Cahn, Hilda Davis, Betty Dreiling, Margaret Fink, Laura Llewellyn, Margaret Nicholas, Karen Palmer, Mary Roberts, Christina Toney and Diane Wright.