mom2momdfw
DFW Moms
Posted Wednesday, Mar. 13, 2013  Print Reprints

Topics: Computers, Mr. Modem

See better color from Windows

The colors on my Windows 7 computer screen don't seem as bright and as sharp as they used to be. Is there anything I can do to check it?

Mrs. Modem describes me in the same manner, so I can relate. Windows 7 includes a tool that will make sure that the colors on your computer's display are optimal. To launch the high-tech sounding Display Color Calibration Window, type "dccw" (without the quotes) into the Start > Search box.

Spoiler Alert! When the window opens, a wizard will appear, so don't be frightened. The wizard will perform tests and, with your input, will calibrate color, brightness, contrast and color balance, and make text easier to read.

I received a pop-up notification that my computer has several viruses. There was a button that said, "Remove All," but I'm skeptical because you've cautioned against this. Is this real or just another scam?

If you initiate a scan of your computer using your anti-virus/anti-malware program(s) and it detects a virus or other malware, that's legitimate. But if you have no relationship with a program or website that delivers a pop-up "alert" out of the blue and recommends that you "Click here and let us take care of it," your skepticism is justified. Don't do it.

Those types of messages are designed to scare or intimidate users into purchasing software or services they do not need. Even if it were legitimate, that would mean that (gasp!) without your permission, somebody gained access to your computer, rummaged around your hard drive, and is only then notifying you of an alleged problem. Holy modem!

Just delete the alert and don't give it another thought. The only legitimate source of that type of information is software YOU install.

Mr. Modem publishes "Ask Mr. Modem!" each week, with PC tips, tricks and plain-English answers to questions by email. Visit www.MrModem.com.

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