Shlachter, Nishimura & Baker

| |Monday, Jun. 17, 2013

Netbrands apologizes to local charity, pledges to make good on bad order

You may recall our report about a local charity’s problems with Netbrands, a Houston firm selected as the top small business in Texas by the Small Business Administration despite an “F” rating from the Better Business Bureau.

The family-run Carley Rutledge Sarcoma Foundation told us that Netbrands, aka 24hourwristbands.com, shipped them $800 worth of illegible and “toxic-smelling” bands, closed its claim file and then misled the charity’s credit company when the charge was disputed. Read more

The Savvy Consumer

| |Saturday, Jun. 08, 2013

Got a problem with your credit report? A federal agency can help

The Consumer Financial Protection Bureau offers a place to complain when people think they are getting a raw deal from their financial institutions, and Texans are putting it to good use.

The bureau has logged almost 6,000 complaints from Texans since it began its program almost two years ago. Nationwide, it has logged around 113,000 complaints. Read more



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